All impacted services have been successfully reinstated, and we are closely monitoring the application as it gains stability. We regret any inconvenience caused during this period of application outage.
Thank you for your patience and understanding.

Mitigation:

Our engineering team identified the root cause and has successfully optimized the affected database operation. The fix has been applied to the PROD environment. All affected services are now up and running, and we expect full service restoration to all users within the next 5-10 minutes.

We are currently experiencing an outage affecting several CIN 02 services. This includes the Dashboard, Core API, Attendance, Payroll, Timesheet, Leave, and Mobile API. Our team is investigating the root cause and working urgently to restore service. We apologize for the inconvenience and will provide updates as we work to resolve this issue.